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Old 10-15-2009, 01:24 PM   #7 (permalink)
davehacker
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Join Date: Jun 2009
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Default Did anyone figure this out?

Hi, I am a developer for a BlackBerry app that uses the internet, and our Metro PCS customers report this error:
: java.lang.Exception: No Internet connection detected, please restart to try again.java.io.IOException: General socket error.

Is there anything we can do to help? Just curious if someone here got it figured out. Usually we can help our customers by having them change their Internet settings (TCP/IP or APN settings). However, it appears Metro PCS customers don't have those settings. We really don't want to be the stereotypical awful customer support that blames the carrier but in this case is it really a limitation of Metro PCS?

Last edited by davehacker : 10-15-2009 at 01:25 PM. Reason: spelling
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