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Old 11-03-2009, 09:55 AM   #1 (permalink)
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Default Application Install problems

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I just purchased the medical dictionary. I asked for help from the firm involved and the instructions emailed were wrong. Now I'm stuck. Can anyone tell me how to fix this.

I was told to unzip the application onto my computer - No problem there.
Link to the phone and create a folder called MSDICT.
He then told be to copy the .PBD file (which is wrong, it was all the files)
I did that and then he said link to the .alx using the Browse button in the Desktop manager software. I did that except - I used the Desktop version of the .alx file NOT the one on the phone.

My problem now is that I have tried to remove the application and reinstall, but everytime I browse it will only find the .alx file when I browse the folder on my Desktop folder. If I browse to the folder on the phone, the .alx files are invisible, even though they are there which can be checked using my computer.

I click on Details and the path is always to my Desktop folder. How can I reset the install/program, so that I can install it correctly by pointing to the .alx files on the phone, not the computer?

I am completely new to the Blackberry in case you had not already guessed!

This package cost 14, there must be aware to fix this mess up. The firm has come back saying it can provide no more support - gee thanks!
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