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Old 11-04-2009, 08:36 AM   #2 (permalink)
Knows Where the Search Button Is
Join Date: Jun 2009
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Carrier: Verizon Wireless
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I'm not certain, but it sounds like you have a bad hardware switch in the headset jack. It might be (don't quote me) that the act of pushing the headset plug in and out has messed up the contacts somehow and the phone is not switching from headset to handset mode (it's likely a hard switch that does this, just like plugging headphones into your TV at home). One thing to check is when you have the headset plugged in, can you hear and be heard from the regular mic/speaker on the phone? What about Bluetooth... does that work when the headset is plugged in?
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