Yeah, that was stupid on my part! It's Outlook 2003.
However, I've gotten news from out IT guys that the firewall in our office is preventing the DM to link correctly to the internet/Blackberry. They can open the exact Firewall ports to allow the software to link if they know exactly which ones.
Does anyone know the specific TCP/IP Port Addresses the software requires to link up to Blackberry and thereby allowing the software to fully function?

Thank you again!!!