If you are on BES, you probably need to talk to the BES Admin and see what the OT Policy allows. That could be the problem.
I have no idea on which version. You delete one thing at a time to try to figure out the problem That was the logical place to start. Did it fix it?
Are you sure you searched? This is the first one of several that popped up: How I Fixed My "JVM 102 ERROR"