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Old 11-22-2009, 12:23 PM   #1 (permalink)
cebilbo
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Join Date: Nov 2009
Model: 8310
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Carrier: att
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Default 8310 IT-Policy removal help

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I bought a 8310 from e-bay that has an IT policy on it that locks the phone and requires a password. The policy also puts a little red lock on the media card. I have researched everything on removing the ITpolicy, theissue I am having is this phone is not seen by the desktop software and when I plugit in the computer states that it is not able to recognize the usb device.

I have another curve that I plug into the same computer without any problems and am able to use the desktop to sync with the phone?

what do I need to do to get the phone to sync with computer so that I can clear the IT policy?
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