| | 8310 IT-Policy removal help
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I bought a 8310 from e-bay that has an IT policy on it that locks the phone and requires a password. The policy also puts a little red lock on the media card. I have researched everything on removing the ITpolicy, theissue I am having is this phone is not seen by the desktop software and when I plugit in the computer states that it is not able to recognize the usb device.
I have another curve that I plug into the same computer without any problems and am able to use the desktop to sync with the phone?
what do I need to do to get the phone to sync with computer so that I can clear the IT policy?