| | Desktop Manager dims after connecting my Storm
I'm having a similar problem. After I installed 5.0.1, every time I try to connect my Storm (9530). As soon as I enter my password, the DM screen dims. The PIN shows up (that it recognizes my BB) however I can't perform the backup function that I want to.
To answer Dubdub's questions, I'm connecting directly to my laptop and BB. The DM does recognize my BB and the associated PIN. I do not sync to Outlook.
I really appreciate any help that comes my way.
Little background (FWIW), about 3 days ago my BB DM shortcut disappeared and I couldn't find the BB .exe on my laptop. I then used Add/Remove programs and removed what BB app(s) it found. I then d/l'd the 5.0.1 files and installed them.