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Old 12-05-2009, 09:34 PM   #7 (permalink)
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Join Date: Dec 2009
Location: VA
Model: 9530
OS: .148
PIN: Ask
Carrier: Verizon
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Default Desktop Manager dims after connecting my Storm

I'm having a similar problem. After I installed 5.0.1, every time I try to connect my Storm (9530). As soon as I enter my password, the DM screen dims. The PIN shows up (that it recognizes my BB) however I can't perform the backup function that I want to.

To answer Dubdub's questions, I'm connecting directly to my laptop and BB. The DM does recognize my BB and the associated PIN. I do not sync to Outlook.

I really appreciate any help that comes my way.

Little background (FWIW), about 3 days ago my BB DM shortcut disappeared and I couldn't find the BB .exe on my laptop. I then used Add/Remove programs and removed what BB app(s) it found. I then d/l'd the 5.0.1 files and installed them.
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