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Old 01-03-2006, 11:06 PM   #3 (permalink)
jliborio
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The 6710's are issued in a 8MB and 16MB, MB means megabytes (memory). Held held version 4.0 is to large of a file and will only work with the 16MB 6710 units. I ran into this problem with a user at work. Important Note: To determine how much memory your BlackBerry 6710 has, remove the battery cover and battery from your handheld. On the upper right corner of the label inside the battery well, you will see "6710-16MB" if your handheld has 16 MB of memory. If you do not see "16MB" listed on the label then your handheld has 8 MB of memory. For further assistance, please view the image of a BlackBerry 6710's inner label. I hope this helps, sometimes when they send rerubs they just send what they can and they don't taken into account which handheld software your using.

I hope this helps.

-Jrl
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