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Old 12-09-2009, 01:39 PM   #3 (permalink)
KarlJ
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Join Date: Nov 2007
Location: Los Angeles, CA
Model: 9630
PIN: Ask-o
Carrier: Sprint
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Took mine in to a local Sprint repair facility, I thought they would just replace the screen. Rep told me he's not supposed to and referred me to TEP. So they just sent me a brand new (not refurb!) Tour overnight express. So far, it seems okay (no trackball issues, etc.). I guess that's what I'm paying for... still seemed like a waste.
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