| | desktop charger question?
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So I placed an insurance claim on my pearl through Signal part of Assurant Solutions who my carrier uses. I use a desktop charger as my sole charger for my phone. I have recieved 4 replacement phones and none of them work in the desktop charger. They will work with the standard port charger but not the desktop. (they have all been refurbished phones). Is there something I am doing wrong? They are saying its due to me not charging it on a standard plugin charger first.