Wirelessly posted (8700c: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
In the 20 or so units that we've gotten here, I've set them all up (mostly VPs who can't be bothered by such a menial task, that and I know they're working when it leaves my office) NONE of them have had dust or wiggling keyboards. I would honestly call cingular and complain, they should be able to get you a replacement to just swap your SIM card into. You'll have to activate it again as there's a different pin. I would insist it. Someone on the forums has a post where they're getting theirs with dust replaced, so it is possible they'll do it. I think these are of great quality and it should be replaced if not. So far the only issues with mine have been self-inflicted scratches, dents, and I noticed a crack on the corner where I dropped it the other day. You're paying well over 300 for these, I wouldn't "deal with it"
"I dont feel I need to explain my art to you Warren"