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Old 12-21-2009, 10:14 PM   #1 (permalink)
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Default tone alerts do not work

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having a problem on my storm mk1, where I go into the tone/alerts set-up and when I scroll and select a new tone for email notification for instance and hit the 'try' button, I get no sound other than the red light flash and a vibrate test based on the fact that these two options are switched on, but no test of the tone itself. However, during normal operation of the phone (receiving an email using that selected tone) the tone can be heard. Does anyone have the same problem and know how to get the 'try/test' tone sound back? I have checked to ensure the volume is up and all the usual checks, but to no avail. It was working when I first bought the phone.

Thanks in advance.
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