I did some searching and find some people are having issues but it may be dependent on the level of Os on your handheld. Various problems seem to have been cleared by upgrading to the OS level these games were intended to run on. You might try downloading the most current OS fro your BB and reload the games. Another post mentioned some type of link required for validation to use the games. Not sure if that is your issue.
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9810 BES Z10 on BES Z10 BIS