As reported by RIM. It may be that the APP is not compatible with the OS level or the APP download was corrupt
Uncaught exception: java.lang.ClassCastException
Clicking OK allows the BlackBerry smartphone to continue to function.
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available
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9810 BES Z10 on BES 9700 BIS