View Single Post
Old 01-02-2010, 04:52 PM   #1 (permalink)
clutters
New Member
 
Join Date: Jan 2010
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation SIM and Phone ID not updating on Blackberry Manager 4.1.6.22

Please Login to Remove!

Hi I wonder if anyone can help.
On Blackberry Manager we have a number of SIM and Phone ID information missing to particular users although on the handset the SIM and phone information is populated, I have also deleted the desktop Sync and resent the services books to that handset with no change.. does anyone know a fix to populate the ID fields on Blackberry Manager?

We have 600 end users on 2 BES servers 4.1.7.17 (current version)
Blackberry Manager 4.1.6.22(current version)

Stew
Offline   Reply With Quote