BlackBerry Forums Support Community - View Single Post - SIM and Phone ID not updating on Blackberry Manager 4.1.6.22

clutters · 01-02-2010, 04:52 PM

Hi I wonder if anyone can help.
On Blackberry Manager we have a number of SIM and Phone ID information missing to particular users although on the handset the SIM and phone information is populated, I have also deleted the desktop Sync and resent the services books to that handset with no change.. does anyone know a fix to populate the ID fields on Blackberry Manager?

We have 600 end users on 2 BES servers 4.1.7.17 (current version)
Blackberry Manager 4.1.6.22(current version)

Stew

01-02-2010, 04:52 PM	#1 (permalink)
clutters New Member Join Date: Jan 2010 Model: 8310 PIN: N/A Carrier: Vodafone Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts	SIM and Phone ID not updating on Blackberry Manager 4.1.6.22 Please Login to Remove! Hi I wonder if anyone can help. On Blackberry Manager we have a number of SIM and Phone ID information missing to particular users although on the handset the SIM and phone information is populated, I have also deleted the desktop Sync and resent the services books to that handset with no change.. does anyone know a fix to populate the ID fields on Blackberry Manager? We have 600 end users on 2 BES servers 4.1.7.17 (current version) Blackberry Manager 4.1.6.22(current version) Stew
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