Are you running 5.0 on your 8330?
If so, I had the same message when using the charging pod with 5.0. I got the message, but it would still charge. Since then, I've went back to 4.5 for other reasons.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]