View Single Post
Old 01-10-2010, 05:08 AM   #6 (permalink)
sparkymax
New Member
 
Join Date: Jan 2010
Model: 8330
PIN: N/A
Carrier: sfr
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy unable to resolve disabled desktop manager

HI,
I have followed all these helpful comments - still to no avail. I've downloaded and installed the latest desktop manager -followed carefully what to do - then I've also changed my usb cable the ports are working fine - (I am on a hp laptop - quite new).
I can "see" the device outside of the desktop manager - when I look up what's installed on my computer. BUT when I re-open desktop manager it essentially remains GREY - meaning, I cannot open "Options" or even "help" -nothing clicks so I'm completely stimied. Any further suggestions would be most welcome.
Christine.
Offline   Reply With Quote