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Old 01-10-2010, 01:29 PM   #1 (permalink)
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Join Date: Mar 2007
Location: NYC
Model: 9630
OS: v4.7.1.61
Carrier: Verizon
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Question HELP: BlackBerry makes videos w/o sound :'(

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I just noticed that my BlackBerry Tour 9630 records videos without sound!?

I am pretty sure something must be wrong on my end... what could it be?

It plays without sound on the blackberry and when I transfer the "*.3GP" to the PC - the player software like GOM player seems to show that there is an Audio Stream

I got "GSpot Codec Information Appliance" to analyze the .3GP and for Audio it shows:
codec: samr: AMR Narrowband
Info: 8000Hz

Hmmmm maybe it recorded just silence somehow??? why? how? must be something wrong in some settings? or some conflict? I do not want to do a full restore to resolve this...

I am really lost here, since options are really straight forward and I am not sure what to do; Please help, maybe calling BlackBerry tech support will help?

The Voice Notes Recorder works - I just tested it and it records sound

I keep testing the video and sound is not recorded :(

Please help, thank you...
PS I have pretty much the latest OS on it v4.7.1.61

Last edited by InGearX : 01-10-2010 at 01:48 PM.
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