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Old 01-08-2006, 08:07 PM   #6 (permalink)
johndyoung
Knows Where the Search Button Is
 
Join Date: Dec 2005
Model: 7250
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Thanks for your help. I disabled "dial from home screen" and it still didn't work. I then looked at the phone list view option and changed it from call log to name. Now I can type a name and it will search the contact list as before.

I am also using a HS820. It is interesting that you are having the same problem.

I would think that someone at Verizon Support would have been able to answer these questions but they could not. After I asked the questions, the guy put me on hold, and when he came back he said he had been trying all of the options in Phone and could not make it work so he assumed that it had been taken out of the new version. I even asked him to elevate me to the next level of help and he said he couldn't. I asked to speak to a supervisor and he put me on hold for several minutes and came back and said none was available. I personally expect better service than that.

I appreciate your help. This group is very valuable for solving each others problems.
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