First you post 'duh' then you post
I suggest getting your underwear out your butt! I think the first reference would be checking the manual! Thx for your help!!
Then the A-holes comment. That's not a good attitude if you want assistance.
Simply saying something like "I've already checked the manual, any other ideas" would have avoided this whole thing.
As to your original question, what HAVE you done (other then check the manual) to try and resolve the issue? Did you wipe the OS and reload it?