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Old 01-18-2010, 07:19 AM   #5 (permalink)
Jason Mark
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Quote:
Originally Posted by tm2009 View Post
I followed the entire procedure to upgrade the OS & even got the message that the upgrade was successful but my phone still shows the old version installed (5.0.0.320) instead of 5.0.0.428. What could be wrong with my Storm 2?

Thanks.
Go to the control panel on your computer and remove all BlackBerry device software. Then double click on the icon for OS 428 and install it to your computer. Plug in your Storm via USB to the computer- Go to C:\ProgramFiles(*86)\CommonFiles\ResearchInMotion\ Apploader and DELETE the Vendor.xml file. Then while in the same folder find and double click on the LOADER.EXE file. This will start the upgrade process and all you will have to do is step your way through to the end.
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