Originally Posted by punkinbee59
I'm now a brand spankin' new confused owner of BB Curve 8530 and I've tons of questions.
Since I'm hearing impaired I use the Sprint Relay provider and I've been having problem with the CS since yesterday...it's like the minute I have my phone they just dropped me. What happened to SUPPORT?!
anyways...here's the questions:
-I can't log in using my username (firstname.lastname@example.org) and a generic password they gave me (just got the phone yesterday)
-I am missing a social network app on the BB menu page, how do I get it back? will go to store to have the tech look into it
-I called 1-877-654-9111, and had to push alot of buttons to get to a live agent, and once I got to the live agent, I got disconnected while she was transferring me to another dept. RESOLVED
-I'm trying to figure out my trackball...it's going too fast and need to figure out how to slow it down RESOLVED?
-what's that green light flashing on the upper right hand corner? RESOLVED
heh...sorry for so many of 'em...I'll try to think of more questions to torture y'all
j/k.... after using a very simple user-friendly pre-paid phone the BB is far more complicated than I expected.
the only main worry I have right now is logging into Sprint with my BB email and I can't get in & the CS is not very user-friendly.
any suggestions/advice is greatly welcomed!
hunh....33 views and NOT one welcoming peep...makes me wonder about you guys...