I have borrowed a Netbook and downloaded JL_Cmder, Desktop Manager and the latest 8310 firmware. Now running JL-Cmder on 32bit it brings up the dos window in the screen shots and I can select from the menu but selecting 1 or 2 for deviceinfo or eventlog just opens blank notepad. 4 or 5 for wipe or reset both try to run but result in the same unable to connect error that i was getting yesterday. Why might the device not connect, am I missing a step or somthing? connecting or disconnecting usb cable creates a window sound and activity on the blackberry so I dont think faulty cable.