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Old 02-23-2010, 02:17 PM   #5 (permalink)
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OK, LISTEN - this forum is not associated with RIM, Research In Motion or the BlackBerry Co. or whatever you want to call it.

This is a privately owned support forum, with a bunch of volunteers, who try to help - even those who rant and rave and are clueless.

Are you using a BES (BlackBerry Enterprise Server)? If so, have you spoken to the BES Admin? If you are not the BES Admin, then you should contact your BES support group.