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Old 02-23-2010, 07:45 PM   #10 (permalink)
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Join Date: Jul 2006
Location: Los Angeles
Model: 9700
Carrier: T-Mobile
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Sadly, Asurion is what all the other carriers use for Insurance.

They went out and bought just about every other insurance company out there, a few years back. Everyone is on Asurion.

I can guess that the root of your problem might be because you reported it stolen.

If you reported it stolen, they require a police report. At that point, most people say it was lost.

next time use their website,

Got to understand, the reason its so difficult to make a claim sometimes is because of all the people that have abused insurance in the past (and still are). After all, they are a business.
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