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Old 03-08-2010, 01:13 PM   #1 (permalink)
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Join Date: Aug 2007
Model: 8900
Carrier: T-Mobile
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Default RIM Data Issues 8 March 2010

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About the time I left home this morning my 8900 stopped getting mail from my company's BES. I use UMA at home, and the time it stopped getting messages was right about the time the phone would have had to change over to T-Mobile's network via Edge.

The trouble didn't stop there.

When I got to the office, no one else on the BES was reporting problems. My pending data packets were going up, and still no mail. Rebooted the phone, nothing.

Called T-Mobile. They asked me to wipe the handheld.

After I wiped the handheld, I am unable to access my BIS settings (the browser goes straight to the T-Zones home page.) Cannot receive PIN messages, and Enterprise Activation just hangs on "Activating...".

I am currently on hold with Tier II support at RIM now to find out what's going on...