I have a Bold and my ringer went belly up about three months ago. I gave it to my IT department several times and they could find no reason why it wasnīt ringing. BTW, I did all of the battery pulls, BB wipes, profile checks etc., all to no avail. Luckily it is still under warranty. I just took it to the service providerīs tech repair center. After three days the service center called yesterday and said that there is a design defect, they canīt fix it, they are returning the unit to RIM and I will be recieving a replacement Bold.
Just trying to get a straight answer in a twisted world.
Torch(Personal) Storm(Personal Backup)and Bold (Work).