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I am still getting used to this tech stuff, and many times when I read about my own questions, it gets so technical that I get lost in the words. I just want to know if there is any way to track activity on a blackberry. i.e. internet usage, applications like facebook, instant messaging, email, call logs, deletions, all that stuff. And can you access these reports online or do you have to continually access the phone itself?
I found this but I'm not quite sure what it means or if it is what I am looking for. Can anyone help?
SNMP components that you can use to monitor BlackBerry Enterprise Server components and BlackBerry device users
You can use third-party SNMP tools instead of the BlackBerry® Monitoring Service to send and receive information about the configuration and activity of BlackBerry® Enterprise Server components and BlackBerry device users in your organization's BlackBerry Domain.
To use SNMP to monitor BlackBerry Enterprise Server components and BlackBerry device users, you require an SNMP service and an SNMP management tool. An SNMP service is a service that is located in the Windows® Services and contains an SNMP agent that sends trap messages to an SNMP management tool when the activity of BlackBerry Enterprise Server components and BlackBerry device users meets specific conditions. The conditions are defined in a MIB, which is a database that describes variables, including what each SNMP trap value represents. Any application that supports SNMP, such as the BlackBerry Enterprise Server, includes a MIB.
You can use an SNMP management tool, such as a MIB browser, to view the information that the SNMP agent sends to the SNMP management tool. By default, the SNMP management tool displays the OID of a condition. An OID is a sequence of integers that identifies a class value within a class hierarchy. All SNMP OIDs and SNMP traps for BlackBerry Enterprise Server version 5.0 begin with the class value 126.96.36.199.4.1.3530.6. To uniquely identify a class value within a class, each OID value is distinguished by a suffix (for example, 25.1.1).
The BlackBerry Enterprise Server provides different OID values for specific messaging servers. You can check the properties of a OID value in the SNMP management tool to verify that the value applies to your organization's environment.
Thank you everyone.