Originally Posted by Soapm
I thought the BES administrator could turn of the ability to reactivate if they want??? A company I worked for was doing that and you had to call every time.
This is indeed correct. Least Cost Method its called and if disabled, even when connected to DM while on LAN your BB will not activate (if new or a replacement). At my particular work - gov - the ability to switch HH is also not allowed via BBDM because its rejected on BES.
Originally Posted by John Clark
Try it next time. Don't bother vpn'ing in. Just use basic Loader.exe to do the update (it does everything DM does just without all the bloat.) EA will kick off on it's own after the restore is finished. If for any reason it doesn't, just vpn in, open DM and connect your BB and EA will start, but I know you won't need to. However, this only works with OS 5.0.
Does this work only if you're on BES 5 or with any version 4.1+ and up??
Learning more every week.