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Old 05-07-2010, 04:04 AM   #1 (permalink)
nebular
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Join Date: May 2010
Model: 8520
PIN: N/A
Carrier: ORANGE
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Default UMA issues Orange (UK)

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Got an 8520 Curve. Only agreed to contract because the UMA would solve the signal issues I have here. Had the phone over a week and when UMA has worked, its been great but half the time (when set to WI-Fi only/ WI-Fi preferred) it doesn't connect, even though the WI-Fi if working fine.

Initially Orange tech told me to do the usual: turn off, take battery out, switch modem off and on, and sometimes that has worked but the problem will always re-occur. When I spoke to someone higher up the technical help chain, they said that Orange don't at the moment have enough 'licences' for UMA to meet demand, which is why it sometimes works and other times doesn't. I wasn't aware that it worked that way, but I was assured that they were aware of the problem and working to address the issue, but no timeframe given.

Does this make sense to anyone, and/or have you had the same experience?
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