View Single Post
Old 05-10-2010, 01:11 AM   #2 (permalink)
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default

Quote:
Originally Posted by Jester_I View Post
Hello all, hopefully I can get some help here

I have a Blackberry Bold 9000. It had been working fairly well, besides the odd time that it froze up and I had to restart it. Yesterday it was working normal, until around 5:00pm. I looked at it and it had a black screen and basically was off. I tried to turn it on, and after a while it did come back on. However, almost instantly it turned off again. Now the whole phone looks dead, except for the red LED in the corner that flashes once and then again three times, in that sequence over and over again.

I've looked around on the internet and it appears that it may be a problem with the operating system(?) I've tried taking out the battery and reinserting it. Didn't work. I left the battery out over night and reinserting it. Didn't work. I had the battery out all day today and then reinserted it. Didn't work. I have Blackberry Desktop Manager on my computer but my phone won't connect to it. I open the program and it just says "Before you begin, verify that your current Blackberry device is connected to your computer." However, it won't connect at all. It won't let me even access the "Options" button in the corner. I've tried reinstalling the DM with no success.

I have also tried to go straight to the AppLoader. It won't work either. I open it, press "Next", it goes to the page "Communication Port Selection". Yet, I can't select any connection or press next because the phone isn't being detected AT ALL by the computer. It's as if it's not connected, even though it is clearly connected through the USB port.

I've seen a number of steps that other people have used to try to fix their dead phones. However, they always seem to have some process to do with AppLoader or the Desktop Manager (which are not working for me).

Hopefully someone out there has some sort of trick or suggestion, or knows something I may be doing wrong or have overlooked in my frustration. Thanks a bunch!
hi
you can do this;


1 Download BlackBerry Desktop software https://www.blackberry.com/Downloads...EDC1CEAC.node1 and install on your computer.
2. Download your device software BlackBerry - BlackBerry Desktop and Device Software Download Sites and install on your computer.
3. Take a battery out from your device
4. Connect your device to computer
5. Navigate to C:\\program files\ Common files\ Research in motion\apploader
and run loader file (have a symbol of cell phone on left side).
6. Follow loader setup wizard
7. Before you click finish put battery back to device.
8. Leave device connected to computer until you see home screen on your device.
9. Don't fully restore your back up ( if you have back up)
__________________
Someone who likes to help
Offline   Reply With Quote