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Old 06-15-2010, 11:03 AM   #3 (permalink)
gizmo01
Knows Where the Search Button Is
 
Join Date: Aug 2005
Location: Toronto
Model: 9700
Carrier: Rogers
Posts: 30
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I'm about to get an Icon for my 9700 in the next week or so. My experience with my other two Jawbones has been flawless though. I will be very surprised if I experience the same trouble you have. I would call Jawbone and get them to send you a replacement if it continues. Their customer service is very good and I received two replacements for my JB2 when asked.

There is some talk about quality control problems in their production, but they do make good on making you a happy camper.
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