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Old 06-20-2010, 03:20 PM   #2 (permalink)
joe.skelly
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***Solved*** - I can't find the "edit button" to edit the original thread - but the Custom Alerts works a bit wierd.

If the phone number has a - in it, it will ignore the contact alerts and play the normal sound.
If there is no parentheses in the phone number isn't there, it gets recognized as a BBM, and plays that message alert.

So for contact alerts (non ring tone, just message), the phone number should look like this

(123) 4567890 <--Custom Alert works
(123) 456-7890 <--Plays default profile alert
1234567890 <--Plays BBM Alert

Hope this helps some people out, I know I was going a little nutty for a while.
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