I was playing with different settings on the phone (hey, everyone says just play with it! it can't hurt!) and the next thing I knew I was locked out. kept asking for password. So, I put in my password. No go. The repair guy said he could figure it out, but not until Wednesday. With a new grandbaby born on Monday, I couldn't wait, so I did the password 10 times, it wiped and I reloaded. Since then, no email ringtone or LED and I also lost the ability to reply to en email message, but thought I'd bring that up in a different thread. =)
I added a custom profile - no go. sorry....possibly something is corrupt?