Even if I go with your argument re: RIM, how are Verizon responsible? OP wasn't happy with their support either!
DocsToGo is DataViz. If you have a hardcore problem that RIM and VZ can't fix, go to DataViz.
Seems logical to me.
: Groupware Infrastructure Architect, Denver CO If I'm not here, I'm playing World's End on FaceBook. Mob/Mafia Wars are SOO last year