Originally Posted by Capta1n
The Security Wipe option DOES NOT WORK!!! once you have wiped the device, you can view an Appworld icon under Downloads, However if you open this it prompts you to install BB Appworld 18.104.22.168, after which the icon has dissapeared once again. TOTAL WASTE OF TIME!!!
This has worked for most everyone I've seen try it, just as reinstalling usually works too. Not sure what is causing your problem but to come back and yell at someone for trying to help you is no way to conduct one's self.