How much crap was on the phone?
How many upgrades has been put out since you got the phone?
Does any crap get put back on during an upgrade?
Does the damn thing have Bing? Useless search engine compared to google although the mobile map function actually works very well.
Verizon loads a lot of crap on the Storm 2 trying to get you to spend money. The only App that I am paying for is City ID as I get calls from all over the country in my job and I can tell quite often which plant is calling me from the City ID. It is worth the couple of dollars a month it costs.
There is no Hope. She left last week.