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Old 07-08-2010, 09:07 PM   #2 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
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You did not indicate you have a blackberry Data plan and I suspect this is the issue. Most carriers require one and block most functions. when it did work was it still on a plan? or was the WIFI router unsecure?

try this

Change your preferred network type
1. On the Home screen or in a folder, click the Options icon.
2. Click Network.
3. Change the Connection Preference field.
4. Press the Menu key.
5. Click Save.
Wireless network coverage troubleshooting
I cannot connect to a wireless network
Depending on your BlackBerry® device model and wireless network, this feature might not be supported.
Try performing the following actions:
xxx8226; If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.
xxx8226; If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global
roaming mode and that your SIM card is inserted in your device correctly.
xxx8226; Verify that you have turned on the connection to the wireless network.
xxx8226; Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device
remains connected to that wireless network until you select your wireless service provider's network again.
xxx8226; If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the
connection speed.
xxx8226; If you have a Wi-Fi® enabled device and your wireless service provider supports UMA, verify that your connection preference is not set
to Wi-Fi Only.
Related topics
Turn off a wireless connection, 214
Switch wireless networks manually, 218
I cannot connect to a Wi-Fi network
Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.
Try performing the following actions:
xxx8226; Verify that you have turned on the connection to the Wi-Fi network.
xxx8226; Verify that you are in a Wi-Fi coverage area.
xxx8226; If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network
manually.
xxx8226; Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the
advanced connection options for the Wi-Fi network are correct.
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9810 BES
Z10 on BES
9700 BIS

Last edited by tsac : 07-08-2010 at 09:11 PM.
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