BlackBerry Forums Support Community - View Single Post - Blackberry9630 "App Error 523" Who can help?

aiharkness · 07-11-2010, 12:07 PM

Wirelessly posted

Before you reload the OS ...

If you are using OS version 4.6 or later, try booting in safe mode. That should allow you at least to run a backup. You may also be able to remove the app that is causing the problem -- or remove what you suspect is the problem -- and try again.

See http://docs.blackberry.com/en/smartp..._411242_11.jsp for insructions for booting in safe mode.

07-11-2010, 12:07 PM	#3 (permalink)
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: Z10 OS: .85 Carrier: T-Mobile USA Posts: 13,593 Post Thanks: 14 Thanked 488 Times in 476 Posts	Wirelessly posted Before you reload the OS ... If you are using OS version 4.6 or later, try booting in safe mode. That should allow you at least to run a backup. You may also be able to remove the app that is causing the problem -- or remove what you suspect is the problem -- and try again. See http://docs.blackberry.com/en/smartp..._411242_11.jsp for insructions for booting in safe mode. __________________ - Ira
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