I think they messed up the new SIM card when they provisioned it. I'd go back to an Orange shop and have them re-provision it. The lack of phone/sms leads me to believe the SIM card doesn't contain the necessary account into. Even without a BlackBerry data plan the phone and sms should work.
Try taking our current SIM card out of your BlackBerry and putting it in a regular Orange cellphone. If that regular cellphone cannot make calls or send an sms message, it's definitely the SIM card itself.
Last edited by rambo47 : 07-16-2010 at 03:39 PM.