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Old 07-19-2010, 04:11 PM   #1 (permalink)
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Join Date: Jul 2010
Model: 9700
Carrier: Rogers
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Default The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone

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I have purchased the BOLD 9700 and have a MacBook Air. I have installed the Desktop Manager and have synced once the 9700 with Entourage 2008. That said now that I try to update my schedules and contacts the desktop dose not recognize the blackberry being attached even so I can see the 9700 icon on the screen and the content of the BB. Any advice how to address this problem?


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