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Old 07-20-2010, 04:40 PM   #3 (permalink)
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Join Date: Jul 2010
Model: 9000
Carrier: AT&T
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If your mute button suddenly stopped working, it may be a software issue and you could try to pull the battery and reset the phone. If it's intermittently functioning, then you may have the corrosion problem that seems to be fairly common on the Bold 9000.

If your button contacts are corroded and you can't return the phone for a replacement, then you have a few options: Live with the problem; downgrade to OS v4.x; pay for an out of warranty repair; buy a new phone; or attempt to repair it yourself.
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