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Old 07-24-2010, 10:25 AM   #3 (permalink)
noname
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It's normal for the slight delay as BES is no real-time system. Basically, there are two timers that determine when email messages are reconciled between the BlackBerry smartphone and IBM® Lotus Notes®. Both of these timers are optimized for maximum battery life on the BlackBerry smartphone. That's why read/unread marks synchronization is a low-priority task for BES Domino. The load of the BES server and network coniditions during peak hours also contribute to the delay.

RIM built an on-device function to trigger a manual reconcilation:-

Messages > Click on Menu > Reconcile Now

Imagine this: 1 single user performing a "Reconcile Now" is better than BES going through 500++ BES users. Got the idea?

Link: Knowledge Sharing - BESD Wireless Reconcile timers
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Last edited by noname : 07-24-2010 at 10:29 AM. Reason: Added link.
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