I don't know about "handheld code". But sounds like the blackberry is password protected. That is why you are being asked to enter 'blackberry'. You have run out of the allowed number of attempts. The blackberry will wipe all information and reset, and the password protection will be removed. (The device asking you to enter 'blackberry' is to allow you to see what you are typing, to give you a chance to realize you are not typing what you think, and make a correction.)
Last edited by aiharkness : 07-25-2010 at 06:23 AM.