| | Can't install new OS
When I try to install the new OS following the instructions above, I get a message that "Only active Blackberry service Subscribers are entitled to install this Blackberry Device Software upgrade" I've tried to do the install with the Desktop Manager and by just running the loader.exe.
Is there another version that I can install? or Am I missing something doing the install. The phone is a 9630 and has been wiped. What is installed is 18.104.22.168. Thanks for any help that can be provided.