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Old 08-05-2010, 11:43 AM   #4 (permalink)
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Join Date: Aug 2010
Model: 9000
Carrier: movistar
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Ok, now we cant associate the device with the user. Web console gives error

"The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer."

I've run IEMtest.exe and it said

"Failed to resolve the SMTP address"

Will keep on investigating
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