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Old 08-06-2010, 06:18 PM   #6 (permalink)
somerandomguy
CrackBerry Addict
 
Join Date: May 2008
Model: 9900
OS: 7.1 Hybrd
Carrier: tmo
Posts: 515
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Default

Always use loader.exe. Never use the DM.

Always have ONE installed software package at a time - never more.

Always make a backup.

Always make sure your device is UNLOCKED (enter the password) before you do an upgrade.

Since you seem to be stuck at a common sticking point, jsut unplug, restart the phone and the comptuer and try again.

As i said above, enter your password before doing the upgrade.

IF the battery pull / comp restart does not work, you will need to connect the device using the /nojvm command lime flag for loader.exe

best of luck
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