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Old 08-12-2010, 02:03 AM   #8 (permalink)
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im not sure if it was fixed in the code of the devices, but i know there was an issue that devices with content protection enabled could not have their passwords reset. it was a known issue with bes and certain versions of handheld code.

like i said, not sure if it was fixed with the version of code you're running, but its worth looking into.
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