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Old 08-16-2010, 07:07 AM   #10 (permalink)
ezrunner
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Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
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Midnight you are correct! However refurb process starts in the stores when devices are returned. If the rep doesn't inspect the phone or properly document what was wrong then you get bad refurbs!

The op isn't giving much info. How long have they had each replacement was the keyboard good for 2 months then went bad. To many missing details to draw a firm conclusion
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