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Old 08-16-2010, 01:42 PM   #12 (permalink)
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Join Date: Jul 2008
Model: 9000
Carrier: AT&T
Posts: 11
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I just got off a 2 hour phonecall with AT&T. They refused to send me any sort of policy stating that my warranty could not be honored, they also kept trying to bump me to blackberry for troubleshooting/replacement. They told me that they cannot verify the problem over the phone and therefore would not honor the replacement request.

I'm over playing these games with them. I have filed a complaint with the BBB as well as called my CC company to have the original purchase reversed and am now looking at Verizon. Problem solved.
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